We're sorry to hear your Worker wasn't the right fit. We'd love to help make it right, but first we need some more information. Please make sure your Gig meets the terms and requirements outlined below.
TERMS AND REQUIREMENTS:
You must end the Gig for the Worker within 59 minutes of the Gig start time.
You must rate the Worker(s) 1 star.
You must submit your claim request by filling out the below form within 72 hours of ending your Gig.
All refund requests are subject to approval.
Refunds will not be issued unless our Staffing Support team can successfully contact you.
We hold the right to discuss this matter with the Worker(s) you file claim(s) for.
You may only request two Worker refunds per month, up to $30 per Worker per hour per Gig.
To submit a refund request, please provide us with all of your details by filling out the following form: